1. Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our B2B website intended for professional tour operators and travel industry partners. We are committed to protecting your privacy and handling your data in an open and transparent manner, in compliance with applicable data protection laws, including the South African Protection of Personal Information Act (POPIA) and the EU General Data Protection Regulation (GDPR).

2. Who we are

InvolvAfrica (Pty) Ltd (“we,” “our,” or “us”) is a Destination Management Company (DMC) based in Cape Town, South Africa. Our website address is: https://involvafrica.com/.

3. Information We Collect

• Personal Data: We collect personally identifiable information that you voluntarily provide to us when you express an interest in obtaining information about our services or contacting us. This includes your name, company name, email address, phone number, and any other details you include in our contact forms or via email.
  
• Derived Data: Our servers automatically collect information when you access the site, such as your IP address, browser characteristics, operating system, and access times. We use tools like Google Analytics to collect data on website usage.

4. How We Use Your Information

We use the information we collect primarily to:

• Respond to your inquiries and provide you with the requested information about our DMC services.
• Send you proposals, quotations, and service information.
  
• Improve our website and service offerings.
  
• Comply with legal obligations.
  

5. Legal Basis for Processing (GDPR)

Our legal basis for processing your personal data is our legitimate interest in communicating with potential B2B partners and fulfilling pre-contractual measures at your request.

6. Sharing Your Information

We do not sell, trade, or rent your personal data to third parties. We may share information with:

• Service Providers: Trusted third parties who assist us in operating our website and conducting our business, such as our hosting provider and analytics provider, all under strict confidentiality agreements.
• Legal Obligations: Where required by law or to protect our rights.

7. Your Data Protection Rights

You have the right to:

• Access the personal information we hold about you.
• Rectify inaccurate or incomplete information.
• Erase your personal data (“right to be forgotten”).
• Restrict or Object to our processing of your personal data.
• Data Portability

To exercise these rights, please contact us at informationofficer@involv.africa. We will respond to your request within a reasonable timeframe.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

9. International Transfers

Your data may be processed outside of South Africa or the European Economic Area (EEA). We will ensure such transfers are compliant with relevant data protection laws and that your data is protected by adequate safeguards.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: informationofficer@involv.africa
  
• Tel: +27 (0)21 300 6932
• Address: InvolvAfrica 1st Floor, 3 High Street, Rosenpark, Bellville, Cape Town, South Africa, 7530